Since I had to work this evening, mom & I decided to have one more meal out and do it really early in the day. (I had to be in front of my first class on my own by 4:30)
So, moms favorite is Applebees......and off we went. She ordered a salad & I treated myself to shrimp! Absolutely yummy. We had taken 2 cars, so she went home to walk my dog & I went to work.
My situation didn't go as planned; my boss showed up, saying she wasn't sure I was going to be there! Gads, what part of my 2 confirmations didn't make sense to her? And, then.......the session wasn't what she had told me it was. She said 4 hours, it was just one of the little intro deals at the most 30 minutes. (we could have had a normal dinner anyway!!! )
On the home front.......moms day didn't go as planned either. She started getting sick! and sick....and sick. I told her she should be sure to let Applebees know, she said she couldn't do that. I went to the office, called and it took a bit of work to find the mgr, but he listened to my tale and then promised mom $50.00 in G/C in the mail tomorrow. Nice. I asked mom what she thought the phone call was worth, she guessed $10.00. I think she started to feel better as soon as she heard the amount of the G/C!! She is doing fine now......but had a miserable afternoon & evening.
Just goes to show.......those phone calls do work. No matter what. And, I really didn't start out to make her any sort of money, my concern was their salad greens &/or who was doing the wash & prep of them. The refund......plus some .......was just a nice idea and great customer service.
Out to lunch; Makes Money?
July 14th, 2006 at 05:13 am